Anonymous
map-marker Derby, New York

Short Review on May&nbs-04:00;24,&nbs-04:00;2016

They charged me $84 for something that I DEFINITELY did not buy. I have never even heard of this company.
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Reason of review:
Problems with payment
Anonymous
map-marker Glasgow, Scotland

Supplement Review from Glasgow, Scotland

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Do t touch this company with a barge pole! Fraudsters in my opinion. At no point was I informed about the price increasing from 4.99 to 84.90. Sent cancellation within time frame and they still sent and removed from my ac u dear three different company names. I had to close bank ac and open new one and move my DD.raging doesn't cover it and going to report them to consumer advice. DO NOT buy anything from mega beauty, health ci or super beauty..ever
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Anonymous
map-marker Rossford, Ohio

Super Beauty Depot - Free Trial Review from Rossford, Ohio

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I started to order their "free trial, just S&H". When I changed my mind I deleted all of my information (I thought) and left the site. I shortly thereafter opened my email and found a confirmation of an order of the product!! I immediately called the company to cancel this order and to make sure that any club or whatever was also included in their orders was stopped. I was assured that everything was cancelled. I didn't receive the product,but was horrified when I received a collection notice for unpaid amount of$85.94!!
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Reason of review:
Problems with payment
Anonymous
map-marker San Diego, California

Unauthorized credit card charges

beware!!! this company will continue to charge your credit card without your authorization or without you consenting to a recurring charge. This is absolutely illegal an not ok. this is awful. to wake up to your bank account being charged an 8 dollar fee for something you did not purchase or want. bad business. bad ethics. you can not reach them by phone or email. you have to go through your bank and dispute the charges. this may cause you to have overdraft fees and other banking issues. this company is evil and completely in the wrong. I will never buy anything from them.
View full review
Loss:
$86
Reason of review:
Poor customer service

Preferred solution: Full refund

Clare Qpg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lebanon, Pennsylvania

Wig Review

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They took my money never send me my Wigs
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Reason of review:
Problem with delivery
Anonymous
map-marker Chicago, Illinois

Super Beauty Depot Online Order Review

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Purchased merchandise, but received part of my order, but they charged for entire order and have not credit me for items I didn't receive
View full review
Reason of review:
Problem with delivery
Debralee Svo

Once a resonable company

I have bought from this company many times. The delivery has ALWAYS been at a reasonable duration of time , and the products were exactly what I purchased. And it has always been at standard of service for the past year and a half that I have been a customer. Until November of 2014 , I made my same purchase , yet NEVER received my merchandise.? What was most appalling was the contact information was not even valid. All my e -mails went unanswered , there was no means of communication available for consumers. The most heinous act conducted was the company taking the funds from my banking account. Then when I returned to the site , it stated it was, " currently out of business", yet my funds were not refunded. I felt I was undoubtedly a victim of fraud. The only reason I was able to redeem the funds taken from my account was by using , Fraud Protection Services. I now consider Super Beauty Depot a fraudulent company , and encourage customers NOT to do business here or it's sister companies.
View full review
Reason of review:
Problems with payment
1 comment
Guest

I ordered from them many times with no problem, up until my last order. took my money out and never got what i paid for.. will never order from them again......

Debralee Svo

Customers Beware

Until November of 2014 , I made my same purchase , yet NEVER received my merchandise.? What was most appalling was the contact information was not even valid. All my e -mails went unanswered , there was no means of communication available for consumers. The most heinous act conducted was the company taking the funds from my banking account. Then when I returned to the site , it stated it was, " currently out of business", yet my funds were not refunded. I felt I was undoubtedly a victim of fraud. The only reason I was able to redeem the funds taken from my account was by using , Fraud Protection Services. I now consider Super Beauty Depot a fraudulent company , and encourage customers NOT to do business here or it's sister companies.
View full review
Loss:
$87
Reason of review:
Poor customer service
Anonymous
map-marker Irving, Texas

Hair Review

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I AM A LICENSED STYLIST WHO REFERRED A CUSTOMER, SHE' TOO NEVER TOO THIS DAY RECEIVED HER HAIR SHE ORDERED, SHE TRIED TO CONTACT AND GOT NON WORKING #. BETTER BUSINESS BUREAU HAVE HEARD ABOUT THIS
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Reason of review:
Problem with delivery
Anonymous
map-marker New York, New York

MERCANDISE NEVER RECEIVED

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I PLACED AN ORDER ON 10/9/2014 FOR A WIG. TO DATE I HAVE NOT RECEIVED THE MERCHANDISE. I HAVE SENT SEVERAL EMAILS, CALLED A NON-WORKING (PUBLISHED) TELEPHONE NUMBER RECEIVED A TRACKING NUMBER EVEN THOUGH ON THE WEBSITE, MY ACCOUNT, STATES THE PACKAGE WAS SHIPPED. AT THIS POINT I WOULD LIKE A REFUND. THERE WAS NO HESITATION WITH NO RESPONSE. YET, I RECEIVE EMAIL FROM THE COMPANY REGARDING SALES. MY ORDER NUMBER IS 80472. I ALSO NEVER TAKING THE PAYMENT FROM MY ACCOUNT. IS THIS COMPANY FOR REAL??Thank you for shopping at Super Beauty DepotWe're delighted we had what you were looking for!

Your order should be processed and ready to be shipped within 2-3 business days.* Below is your order confirmation. Please keep a copy for your records.

Your order number is 80472, placed 10/09/2014 at 05:43PM.

Bill To:

BARBARA SMALLS66 JEFFERSON STREETSTATEN ISLAND, NY 10304 United States 718-915-****bsmalls8@***.com

Ship To:

RESEARCH FOUNDATION-CUNYBARBARA SMALLS230 W. 41st STREETFLOOR 7NEW YORK, NY 10036 United States 718-915-****

Payment Info:

Credit Card: MasterCardBARBARA A SMALLS************7065

Shipping Method:

Priority Mail

Order Details:

Code Item Qty Price Grand Total VSNAMERIE-0005 Vanessa Fifth Avenue Collection Synthetic Wig - Amerie - #SP1B/301 $27.99 $27.99

Subtotal: $27.99 Tax: $0.00 Shipping Cost: $12.29 Grand Total: $40.28

WHAT IS REALLY GOING ON???? PLEASE ADVISE!!!

View full review
Loss:
$40
Reason of review:
Problem with delivery

Preferred solution: Full refund

1 comment
Guest

I also purchased hair from this so called super beauty depot on11-29-14 still waiting!!!!!

Anonymous

Order placed but not sent in weeks!

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i order hair from super beauty for over 150.00 on sepetmber 25 and I still have not received my package. I was sent a confirmation email when i placed my order but in my account on their website, it says my order is still processing after two weeks. I tried calling to customer service to cancel my order but the number does not work . I sent an email but i still have not heard anything back from the company. I will never order from this company again and i was a loyal customer! I am extremely disappointed in the company.
View full review
Loss:
$180
Reason of review:
Problem with delivery
3 comments
Guest

Same thing happened to me and I still haven't received my stuff. Call your bank and tell them what happened so they can get your money back.

Guest

i think this company is a scam!!!

Guest

I ordered products since 16th August i am yet to receive it. They took $118.56 off me and didn't send me anything.

I have called severally the phone isn't going.

They don't reply to email. They are fraudsters please nobody should patronise them again

View more comments (2)
Anonymous
map-marker Bolingbrook, Illinois

Online Order Review

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Did not recieve the product or a refund. They have not answered calls or emails.
View full review
Reason of review:
Order processing issue
Anonymous
map-marker Decatur, Georgia

Super Beauty Depot - Hair Purchase Review from Decatur, Georgia

Beauty depot Tampa ave orl fl I brought some hair Jan 5 2015 brought it backjan 6 wrong color had my receipt and the lady told me I couldn't exchange the product for something else an to do the same product they didn't have me color so I asked for the number she gave me the run around saying the manager wasn't there an so on I think if u have shop on black neighborhood u should be able to treat black people how u want to be treated we are the ones buying all the hair making them rich an the Spanish girl is rude fat an needs to go back to Puerto Rico angry customer
View full review
Reason of review:
Poor customer service
Jakobi Dng

Florida BBB will check you on this, SBD!

Okay, Super Beauty Depot...fool me once, the joke's on you...fool me twice, the joke's on me. You once were a pretty good online supplier. However, I waged a formal complaint with Florida's Better Business Bureau (BBB). You took over $90 of my hard earned money and it appears you had no intent of even providing me with my products. If you are bankrupt, then fine. But, don't keep advertising as though you are actively in business...with no local or toll free phone service. Now, if they cannot resolve this and return the funds of the good people who trusted you, then I'm going to the Attorney General's office to bring about charges against you. How dare you bilk money from us! SHAME, SHAME, SHAME on you, Super Beauty Depot!!!
View full review
Loss:
$90
Cons:
  • Not receiving my products
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Walnut Creek, California

Online Order Review

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Placed an order on 11/30/14, no merchandise. At this point id like a refund it shouldnt take 2weeks
View full review
Reason of review:
Problem with delivery
Anonymous
map-marker Elizabeth, New Jersey

Super Beauty Depot - Online Order Review from Elizabeth, New Jersey

I ordered from super beauty depot on 11-29-14 they took payment and I received not a thing the number isn't a working one im very upset this is wrong.
View full review
Reason of review:
Problem with delivery
1 comment
Guest

I have bought from this company many times. The delivery has ALWAYS been at a reasonable duration of time , and the products were exactly what I purchased.

And it has always been at standard of service for the past year and a half that I have been a customer. Until November of 2014 , I made my same purchase , yet NEVER received my merchandise.? What was most appalling was the contact information was not even valid. All my e -mails went unanswered , there was no means of communication available for consumers.

The most heinous act conducted was the company taking the funds from my banking account. Then when I returned to the site , it stated it was, " currently out of business", yet my funds were not refunded. I felt I was undoubtedly a victim of fraud.

The only reason I was able to redeem the funds taken from my account was by using , Fraud Protection Services. I now consider Super Beauty Depot a fraudulent company , and encourage customers NOT to do business here or it's sister companies.

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